THE ALOHA POST

by sea light print shop

We stand behind what we make. Here's exactly how our refund policy works.

Refund Policy

If your very first Aloha Post doesn't move you to send a meaningful note, reach out within 14 days of receiving it and we'll refund your full membership — no questions asked, no hard feelings.

This guarantee covers your first shipment only. After that, your membership runs for the full term you chose.

1.

The Aloha Promise — First Month

The Aloha Post is a fixed-term membership (6 or 12 months), not a cancel-anytime subscription. Because you've committed to the full term — and we've committed to delivering it — we do not offer refunds after the first card. If you chose to pay monthly, your remaining monthly payments continue for the length of your term.

Your membership does not auto-renew — it simply ends when your term is up. To request a cancellation for exceptional circumstances, email us and we'll do our best to help.

2.

After the First Card

3.

Lost or Damaged Shipments

If your order is lost in transit or arrives damaged, we'll make it right. Depending on the situation, we'll send a replacement or issue a credit. Just reach out and we'll take care of it.

Contact us: [email protected]

4.

gifts

If the membership was purchased as a gift, the same policy applies. Refund requests must come from the original purchaser.

5.

How to Request a Refund

Email us at [email protected] with your order number and a brief note about the issue. We respond within 2 business days.

Last updated: June 2026 · The Aloha Post by Sea Light Print Shop · Hawai'i