We stand behind what we make. Here's exactly how our refund policy works.
If your very first Aloha Post doesn't move you to send a meaningful note, reach out within 14 days of receiving it and we'll refund your full membership — no questions asked, no hard feelings.
This guarantee covers your first shipment only. After that, your membership runs for the full term you chose.
If your order is lost in transit or arrives damaged, we'll make it right. Depending on the situation, we'll send a replacement or issue a credit. Just reach out and we'll take care of it.
Contact us: [email protected]
If the membership was purchased as a gift, the same policy applies. Refund requests must come from the original purchaser.
Email us at [email protected] with your order number and a brief note about the issue. We respond within 2 business days.
Last updated: June 2026 · The Aloha Post by Sea Light Print Shop · Hawai'i